Privacy Policy

Last Updated: September 11, 2025

1. INTRODUCTION

This Privacy Policy explains how Polar Trading Services LTD ("we," "our," "us") collects, uses, discloses, and protects your personal information when you visit our website or use our products and services, including courses, eBooks, bots, software, and mentorship offerings (collectively, the "Services"). By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. COMPANY INFORMATION

Legal Name: Polar Trading Services LTD Business Type: Private Limited Company Website: polartradingservices.com Email: info@polartradingservices.com Registered Office: 9856 North Street, North West London, NW12 5IA

3. INFORMATION WE COLLECT

We may collect and process the following types of information:a. Personal Information Name, email address, phone number, billing address, and payment details provided during account creation or checkout.b. Account & Usage Data Login credentials, purchase history, and preferences related to our educational content and software.c. Technical Information IP address, browser type, operating system, device information, and activity logs collected automatically for analytics and security.d. Communication Data Messages, inquiries, or support requests submitted through our website or communication channels.

4. HOW WE USE YOUR INFORMATION

We use your data for the following purposes: To provide and deliver our Services. To process transactions and manage accounts. To improve website functionality and user experience. To send important updates, service notifications, or promotional offers (if you have opted in). To comply with legal obligations and prevent fraudulent activities. We process your data lawfully under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

5. LEGAL BASIS FOR PROCESSING

We process personal data on the following legal bases:Contractual necessity: to provide the Services you purchase or request.Legitimate interests: to enhance security, performance, and user experience.Consent: for marketing communications and optional data collection.Legal obligation: where required by law or regulatory authorities.

6. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your data is no longer needed, it is securely deleted or anonymised.

7. DATA SHARING & DISCLOSURE

We do not sell your data. We may share information with:Trusted service providers who assist in payment processing, hosting, analytics, or communication.Legal authorities if required by law or to protect our rights and property. All third parties are bound by confidentiality and data protection agreements consistent with UK GDPR standards.

8. INTERNATIONAL DATA TRANSFERS

Your data may be transferred outside the United Kingdom to service providers operating in other jurisdictions. When this occurs, we ensure adequate safeguards are in place, such as UK-approved Standard Contractual Clauses or equivalent protection measures.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, loss, or misuse. While we strive to ensure data security, no system is entirely foolproof, and you acknowledge this inherent risk when using our Services.

10. YOUR DATA RIGHTS (UK GDPR)

Under UK GDPR, you have the following rights: Right to access your personal data. Right to rectify inaccuracies. Right to request erasure ("right to be forgotten"). Right to restrict or object to processing. Right to data portability. Right to withdraw consent at any time (where processing is based on consent). To exercise these rights, please contact us via the email provided below. We may require verification of your identity before processing your request.

11. MARKETING COMMUNICATIONS

If you opt in to receive marketing updates, we may send you newsletters or promotional materials about our latest courses, eBooks, or software. You can unsubscribe at any time by clicking "unsubscribe" in our emails or contacting us directly.

12. COOKIES & TRACKING

Our website uses cookies and similar technologies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings. For more details, please review our Cookie Policy (if applicable).

13. THIRD-PARTY LINKS

Our website may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their Privacy Policies before providing any personal information.

14. CHILDREN'S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us immediately for removal.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.

16. CONTACT INFORMATION

If you have any questions or wish to exercise your privacy rights, please contact us at: Email: info@polartradingservices.com Address: 9856 North Street, North West London, NW12 5IA Phone: 07874 283920